TriEagle Energy is an electricity service provider that has specialized in commercial and residential electricity since its founding in 2002. TriEagle entered the Texas residential electricity market as well as the deregulated electricity industry in 2011.
Since 2003, thousands of people have trusted TriEagle with their power needs because of its innovative products, excellent customer service, and honest pricing. TriEagle is a subsidiary of Vistra Energy (NYSE: VST), one of the leading energy providers based in Irving, Texas, that combines a forward-thinking, customer-centric approach to retail with a focus on safe, dependable, and efficient power generation. Vistra operates in 20 states and the District of Columbia, as well as six of the seven competitive markets in the United States, through its retail and generation businesses.
Lowest Rates Plans
Here’s a sample of some of the reduced rates available from TriEagle Energy. If you’re looking for electricity companies in Dallas that best suit your home’s energy needs, keep reading down because they provide a lot of additional possibilities, including longer and shorter-term plans. If you’re merely looking for the best deal, look no further.
You get to please both your money and your conscience! TriEagle Energy has some of the most exciting and competitive electricity plans in Texas. Take a look at the plans below to determine which ones are best for you based on your service and utility location:
Why Choose TriEagle Energy?
Now you must be wondering why you choose only TriEagle Energy and what are all those factors that make TriEagle Energy different from other power companies in Texas. Have a look below to know the reasons behind this:
1. Provides Green Energy Plans TriEagle provides green energy plans derived entirely from renewable sources such as wind and solar electricity. Other electricity providers offer a lesser proportion of renewable energy.
2. Offers Transferring and Moving Services You may quickly and conveniently transfer your TriEagle energy plan if you’re relocating. If TriEagle Energy does not operate in your new area or chooses to change providers, you may do so without paying any termination charges. You may compare Houston energy companies with TriEagle rates and services.
3. Offers Services to Renters TriEagle Energy offers its services not just to homeowners. Renters may also find electric plans from TriEagle electric company to find energy plans that work for them. While the company does not provide month-to-month services, it does give very short-term agreements and makes it simple to transfer your service if renters relocate.
4. Offers Business Electricity Plans TriEagle electricity service provides business firms with customized energy plans and resources. Commercial clients may monitor their electric usage and become more efficient with the energy and money spent on it. They may also opt for green energy electric options for their business.
5. Provides Satisfaction Guarantee TriEagle Energy provides a 30-day money-back guarantee. If you are dissatisfied with your plan, you can cancel it within 30 days after the activation date without paying any early termination charge.
TriEagle Energy Plans and Rates
TriEagle Energy offers a variety of electricity programs to suit almost any budget. Discount plans, Smart Energy Plans, and Green Energy Plans are all available for 12, 24, and 36 months! TriEagle offers transparent pricing with no hidden fees, and their rates include TDU Delivery Charges. Continue reading to know about the plans and rates of TriEagle Energy which is one of the best electricity companies in Dallas.
TriEagle Energy Service Areas
TriEagle offers low prices in Texas, with especially low rates in major areas like Houston, Dallas Fort-Worth, Arlington, Corpus Christi, Waco & Plano. TriEagle has established itself as one of Texas’ most competitive energy providers.
TriEagle Energy Green Plans
Most electric providers in TX offer green or renewable plans that use solar or wind power in various ratios ranging from 10% to 100% green. The remaining power comes from natural gas or coal-fired power facilities. TriEagle provides 100 percent renewable energy at competitive rates with non-renewable energy pricing in most places.
How To Set Up Service With TriEagle Energy?
It’s simple to launch a new service with TriEagle. You can enroll online utilizing our search engine or by calling for Change at 833-943-0875. Choose the package that best suits your requirements. If you reside in an apartment, look into the 500 kWh tariffs. Look into the rates at 1,000 kWh if you reside in a single-family home. If you have a large home, check for the 2,000 kWh pricing. This ensures that you’re comparing rates for the most appropriate usage level for your living scenario. Go for the most affordable electricity plan for you.
Contact TriEagle Energy
TriEagle Customer Service is open from 8 AM – 7 PM CST Mon-Fri. Call 833-943-0875 to speak with a customer service rep. You can also set up and log in to the TriEagle Customer Service at TriEagle Login. They are one of the best electricity companies in Dallas.
Provider Bill Pay
Customers can receive full and informative bills from TriEagle Energy in either paper or digital versions, explaining everything on your bill. Call 877-933-2453 to talk with a customer care representative if you have any questions. You can also set up and connect to TriEagle Customer Service at the Account Center. You can also use TriEagle MoneyGram Code: 15853 to pay with MoneyGram in-store or online. Also, TriEagle is one of the affordable electric providers in TX.
Power Outages
Do you need to report a power outage or a downed wire? Please call your local Transmission and Distribution Utility (TDU) directly, as mentioned below, for faster service and to save your valuable cell phone battery.
AEP Texas Central (866) 223-8508 AEP Texas North (866) 223-8508 CenterPoint Energy (800) 332-7143 Nueces Electric Cooperative (800) 632-9288 Oncor Electric Delivery (888) 313-4747 Sharyland Utilities (800) 442-8688 Texas-New Mexico Power Company (888) 866-7456
Texas Electricity Utility Map
Provider Corporate Office
TriEagle Energy’s Corporate headquarters are in Irving Texas at:
TriEagle Energy 6555 Sierra Drive Irving, Texas 75039
How this company have a 3.2 is crazy to me. They have been charging me monthly 250.00 for a two bedroom apartment. I haven't used my air or heat since February 2021 and still have the same amount due. No one is home 730 to 5. Lights go out at 8.So the amount t their charging is definitely overpriced. The rep signed me up for a 3 year plan, when I asked for one year. Now I have to pay 20.00 for every month signed up. He also informed me when he signed me up that my monthly payment should be less than 120.00. I've asked twice for someone to call me so I could here the recording when I signed up. Haven't gotten a call back yet. I've asked twice why my bill is so high. Haven't gotten an answer yet. This company is trash and I'm definitely getting out contact with them. If I l could leave a zero. I would.
Mauricio G. helped with all my questions today! He was so informative and positive! I love when companies offer assistance through chat!I have had TriEagle for over one year now and their fixed rate plan has helped me manage my account and billing! They also made it so easy when I moved service addresses! Definitely a great company to have
I have truly enjoyed using TriEagle energy for the past 5 years. I have always received a good rate from them and during this past ice storm in central Texas, they did not inflate my rate like I’ve heard other companies have done.Signing up for their 36 month plan has always saved me money and of course, peace of mind when I hear that oil prices are going up.
Had an online chat with Andrea R.. What a wonderful experience. She walked me through the entire application process. I'm getting a great rate on a 60 month plan. Very happy so far!
Andrea was so helpful! She understood my needs and patiently guided me through the process of renewal. It only took a few minutes. She saved me time. Very impressed with her! Glad to renew my plan knowing customer service is a priority at TriEagle!
Have had them for two years and they have the best rates I could find. I know what to expect with my bill each month with TriEagle's fixed rate plans. The only issue I have ran into is once your contract runs out you are put onto a variable rate which made my bill skyrocket. However, I contacted them and they explained to me what happened and walked me through the steps on renewing to a plan that fit me. Would highly recommend to anyone looking for electricity services.
Got to be candid. The electricity rates they published vs what I signed up for and what they bill is a no-go. That, and I have apparent energy spikes when there are no electronics nor appliances running (including TV's, heat, AC, no clothes washer/dryer, dish washing machine). About 40% higher than previous plans I have experience with, and the customer support is near non existent. Avoid.Update 2020: Almost 2 years later, they provided a refund. One star added to review.
I don't understand what "Share what a place is like now" is looking for. My chat agent did an excellent job of guiding me through the online application process. She was very prompt and polite.
i had a great experience with trieagle. i did not want to switch! unfortunately, after two years their wattage charge was going up for me. so I decided to switch but over all i enjoyed my experience.
Throughout my contract I have been very pleased with eery aspect of TriEagle. This includes the sign up, the billing and payment processes, the information emails, and the online chat service for any questions. Plus, I got a great rate! If the rate remains competitive, I will certainly stay with them as my power provider.
Great experience I'm having with this company with my low electric bill. My electricity is so low in my new home in Richardson is less than $60 bucks. They send me weekly tracking reports via email which keeps me updated on my usage. It's also gives options on ways to keeping down while saving more $ money from leaving my wallet.
Fast, efficient service for completing application for a rental property. I've used TriEagle in the past for my home and also with previous rental properties. Good rates, fast service, and flexibility. Thank you!
TriEagle Energy is a great company. They have been great. During the pandemic, my family and I were affected and lost a great amount of income. We are still trying to recoup the loss and TriEagle Energy has been so understanding. They have been able to extend our payment date so we can make the payment when we can. Thank you TriEagle.
It was a pleasure to work with Ana via chat, she was very instrumental in assisting me with what I needed, it made it so much easier when you have someone like her to assist. When you have an person who is kind and actual takes the time with it, you can rest assure the company have hired experience people to help. It shows with the time I spent with Ana. Thank you Ana I appreciate you.
I have called numerous times to inquire about getting my deposit back, and I got the run around. I moved out of my rent house in 2019 over a year ago and have never gotten my deposit back., I tried e-mailing and got the run around. Do not trust this company they wont give you back your deposit. They said they sent it but I never got it, I called numerous times and gave them my new mailing address and they never sent it. There is only one phone number with voice prompts that seem to direct you to different departments but all the calls go to the same place. They are not helpful at all. They kick you down the curb, never return your calls and don't answer e-mails. They are cheap because they rip every one off.Update: Thank you for responding to my post and thanks for resolving my issue, I have received my deposit back.
i actually like this company. had no issues for 4 years. no gimmicks and hidden costs. customer service is good too. some company charge you for a customer service call.
The worst energy company ever, If possible I would give zero stars. If you looking for one, avoid TriEagle at all cost. Here is why. I signed a contract with them on July 15th, but I only moved to my APT ( 1 Bedroom with 557 Sq Ft) on July 31st (so the energy usage for the first 15 days should be very low since no one was living there). So, I only stayed 13 days in my apt and they sent me a bill of $170. Yooh that's not normal. So, I started turning everything off and started spending the whole day at school and at work, with the intention of reducing the energy usage during the day. Well, today I received my second bill, $257 for a 1 Bed with 557 Sq Ft. How is this even possible?So, then I asked how much I needed to pay for the cancellation fee, and they told me $700. Like these people are not serious. From what I read the cancellation fee is $20/month in the contract.
ACTUALLY THIS WOULD BE A ZERO STAR IF I COULD, ALL THEIR PROMISES AND CONTRACTS SOUND GOOD UNTIL YOU GET TO THE FINE PRINT. BALANCE BILLING IS SOMETHING I HAVE ALWAYS DONE WITH OTHER ENERGY COMPANIES AND I HAVE NEVER HAD A PROBLEM, TRI EAGLE WANTS TO UPCHARGE ME 690.00 SINCE MY 12 MONTH BALANCE BILLING HAS ENDED. BUT MY CONTACT HAS NOT ENDED, EVEN IF I DO ANOTHER 12 MONTH BALANCE BILLING THEY WANT THE UPCHARGE AND I AM STUCK WITH THIS GOD AWFUL COMPANY FOR 2 MORE YEARS.. DON'T GET SUCKED IN!!! YOU WILL REGRET IT I PROMISE YOU THAT.
I had a 3 year contract with TriEagle Energy and it was great. However, when the contract ended, they didn't offer me any good rates, so I decided to switch. Twice I have tried switching and they take back my account. They falsely claim to the new company that I am cancelling my new service. I have changed providers many times, and I've never had this much trouble leaving. I have submitted a complaint to Public Utility Commission.
Pure trash!! Gouged me during the pandemic era! I lost my job so I was given a promise gift payment. The next bill I got from TriEnergy was tripled, higher than any bill I had ever had in the one year history. On top of that my laundry dryer malfunctioned so I was not doing laundry and that particular month I found a job. No laundry, and working after 3 months but my bill trickled up!? The usage went from 800s to over 1100!!! HOW!?!?! I called them and could not get any help, no supervisor ever call me back after the promise.
I have been very happy with the services I've received from TriEagle Energy! They have worked with me even those months that I wasn't sure I'd be able to pay my bill. Also, I'm also happy with the amount that I pay per Kilowatt. I can't see using any other Electricity company!
Not recommend... I switched service with them and today should active the service. From 8am to till now 12:30pm I don't have service and it's too hot and we have baby. I called them they told me service come between 2pm to 9pm. It's bad management they should manage that without that long gap. Its really sad I got contract 2 years and today first day. I wish I can cancel contract with them.
SCAM ARTIST COMPANY! We called July 9 to start service July 10 BUT found a better deal and called back MAYBE 2 hours later to cancel. No service should have started AT ALL but we get a bill for 4 days of service! The rep on the phone just keeps trying to say its OUR RESPONSIBILITY to pay it because they MISTAKENLY STARTED THE SERVICE! What a HUGE SCAM!
I switched to TriEagle from Direct energy. I have never had an electric bill over 200.00 with Direct. Not sure I had one for 200.00. My bill this month is over 300.00. I’m so upset. I just don’t understand.. I have gas heat and hot water so not all electric. My electric is set at same temp as usual and the rate is very close to previous.?
I just chatted with a customer service representative with some detailed questions about my account. The rep did a FANTASTIC job helping me! Was very fast, detailed, and knew exactly how to help find what I needed. Great job!
Difficult to use. Their automated phone payment system is confusing and does not work right. Too many issues. 18 minute hold. I had a question and the rep didnt let speak. They will speak over you. I am NOT keeping this company when I move.
TriEagle, can’t even connect the right meter to your apartment! Keep billing me for a meter that is not mine! I will pay whenever I have the right read of MY METER! Why would I pay for someone else’s electricity? Nobody wants to help me! Worse electricity company! I have reached out to the costumer care email, tried to talk to someone about it and NOBODY SEEMS TO UNDERSTAND THAT THEIR CHARGING ME THE WRONG METER! I also sent an email to their costumer care email Janaury 10th and I still haven't received anyone replying to my email and my concern. RUNNN! Don't get your electricity with them.
Now you must be wondering why you choose only TriEagle Energy and what are all those factors that make TriEagle Energy different from other power companies in Texas. Have a look below to know the reasons behind this:
1. Provides Green Energy Plans TriEagle provides green energy plans derived entirely from renewable sources such as wind and solar electricity. Other electricity providers offer a lesser proportion of renewable energy.
2. Offers Transferring and Moving Services You may quickly and conveniently transfer your TriEagle energy plan if you’re relocating. If TriEagle Energy does not operate in your new area or chooses to change providers, you may do so without paying any termination charges. You may compare Houston energy companies with TriEagle rates and services.
3. Offers Services to Renters TriEagle Energy offers its services not just to homeowners. Renters may also find electric plans from TriEagle electric company to find energy plans that work for them. While the company does not provide month-to-month services, it does give very short-term agreements and makes it simple to transfer your service if renters relocate.
4. Offers Business Electricity Plans TriEagle electricity service provides business firms with customized energy plans and resources. Commercial clients may monitor their electric usage and become more efficient with the energy and money spent on it. They may also opt for green energy electric options for their business.
5. Provides Satisfaction Guarantee TriEagle Energy provides a 30-day money-back guarantee. If you are dissatisfied with your plan, you can cancel it within 30 days after the activation date without paying any early termination charge.
TriEagle Energy Plans and Rates
TriEagle Energy offers a variety of electricity programs to suit almost any budget. Discount plans, Smart Energy Plans, and Green Energy Plans are all available for 12, 24, and 36 months! TriEagle offers transparent pricing with no hidden fees, and their rates include TDU Delivery Charges. Continue reading to know about the plans and rates of TriEagle Energy which is one of the best electricity companies in Dallas.
TriEagle Energy Service Areas
TriEagle offers low prices in Texas, with especially low rates in major areas like Houston, Dallas Fort-Worth, Arlington, Corpus Christi, Waco & Plano. TriEagle has established itself as one of Texas’ most competitive energy providers.
TriEagle Energy Green Plans
Most electric providers in TX offer green or renewable plans that use solar or wind power in various ratios ranging from 10% to 100% green. The remaining power comes from natural gas or coal-fired power facilities. TriEagle provides 100 percent renewable energy at competitive rates with non-renewable energy pricing in most places.
How To Set Up Service With TriEagle Energy?
It’s simple to launch a new service with TriEagle. You can enroll online utilizing our search engine or by calling for Change at 833-943-0875. Choose the package that best suits your requirements. If you reside in an apartment, look into the 500 kWh tariffs. Look into the rates at 1,000 kWh if you reside in a single-family home. If you have a large home, check for the 2,000 kWh pricing. This ensures that you’re comparing rates for the most appropriate usage level for your living scenario. Go for the most affordable electricity plan for you.
Contact TriEagle Energy
TriEagle Customer Service is open from 8 AM – 7 PM CST Mon-Fri. Call 833-943-0875 to speak with a customer service rep. You can also set up and log in to the TriEagle Customer Service at TriEagle Login. They are one of the best electricity companies in Dallas.
Provider Bill Pay
Customers can receive full and informative bills from TriEagle Energy in either paper or digital versions, explaining everything on your bill. Call 877-933-2453 to talk with a customer care representative if you have any questions. You can also set up and connect to TriEagle Customer Service at the Account Center. You can also use TriEagle MoneyGram Code: 15853 to pay with MoneyGram in-store or online. Also, TriEagle is one of the affordable electric providers in TX.
Power Outages
Do you need to report a power outage or a downed wire? Please call your local Transmission and Distribution Utility (TDU) directly, as mentioned below, for faster service and to save your valuable cell phone battery.
AEP Texas Central (866) 223-8508 AEP Texas North (866) 223-8508 CenterPoint Energy (800) 332-7143 Nueces Electric Cooperative (800) 632-9288 Oncor Electric Delivery (888) 313-4747 Sharyland Utilities (800) 442-8688 Texas-New Mexico Power Company (888) 866-7456
Texas Electricity Utility Map
Provider Corporate Office
TriEagle Energy’s Corporate headquarters are in Irving Texas at:
TriEagle Energy 6555 Sierra Drive Irving, Texas 75039
How this company have a 3.2 is crazy to me. They have been charging me monthly 250.00 for a two bedroom apartment. I haven't used my air or heat since February 2021 and still have the same amount due. No one is home 730 to 5. Lights go out at 8.So the amount t their charging is definitely overpriced. The rep signed me up for a 3 year plan, when I asked for one year. Now I have to pay 20.00 for every month signed up. He also informed me when he signed me up that my monthly payment should be less than 120.00. I've asked twice for someone to call me so I could here the recording when I signed up. Haven't gotten a call back yet. I've asked twice why my bill is so high. Haven't gotten an answer yet. This company is trash and I'm definitely getting out contact with them. If I l could leave a zero. I would.
Mauricio G. helped with all my questions today! He was so informative and positive! I love when companies offer assistance through chat!I have had TriEagle for over one year now and their fixed rate plan has helped me manage my account and billing! They also made it so easy when I moved service addresses! Definitely a great company to have
I have truly enjoyed using TriEagle energy for the past 5 years. I have always received a good rate from them and during this past ice storm in central Texas, they did not inflate my rate like I’ve heard other companies have done.Signing up for their 36 month plan has always saved me money and of course, peace of mind when I hear that oil prices are going up.
Had an online chat with Andrea R.. What a wonderful experience. She walked me through the entire application process. I'm getting a great rate on a 60 month plan. Very happy so far!
Andrea was so helpful! She understood my needs and patiently guided me through the process of renewal. It only took a few minutes. She saved me time. Very impressed with her! Glad to renew my plan knowing customer service is a priority at TriEagle!
Have had them for two years and they have the best rates I could find. I know what to expect with my bill each month with TriEagle's fixed rate plans. The only issue I have ran into is once your contract runs out you are put onto a variable rate which made my bill skyrocket. However, I contacted them and they explained to me what happened and walked me through the steps on renewing to a plan that fit me. Would highly recommend to anyone looking for electricity services.
Got to be candid. The electricity rates they published vs what I signed up for and what they bill is a no-go. That, and I have apparent energy spikes when there are no electronics nor appliances running (including TV's, heat, AC, no clothes washer/dryer, dish washing machine). About 40% higher than previous plans I have experience with, and the customer support is near non existent. Avoid.Update 2020: Almost 2 years later, they provided a refund. One star added to review.
I don't understand what "Share what a place is like now" is looking for. My chat agent did an excellent job of guiding me through the online application process. She was very prompt and polite.
i had a great experience with trieagle. i did not want to switch! unfortunately, after two years their wattage charge was going up for me. so I decided to switch but over all i enjoyed my experience.
Throughout my contract I have been very pleased with eery aspect of TriEagle. This includes the sign up, the billing and payment processes, the information emails, and the online chat service for any questions. Plus, I got a great rate! If the rate remains competitive, I will certainly stay with them as my power provider.
Great experience I'm having with this company with my low electric bill. My electricity is so low in my new home in Richardson is less than $60 bucks. They send me weekly tracking reports via email which keeps me updated on my usage. It's also gives options on ways to keeping down while saving more $ money from leaving my wallet.
Fast, efficient service for completing application for a rental property. I've used TriEagle in the past for my home and also with previous rental properties. Good rates, fast service, and flexibility. Thank you!
TriEagle Energy is a great company. They have been great. During the pandemic, my family and I were affected and lost a great amount of income. We are still trying to recoup the loss and TriEagle Energy has been so understanding. They have been able to extend our payment date so we can make the payment when we can. Thank you TriEagle.
It was a pleasure to work with Ana via chat, she was very instrumental in assisting me with what I needed, it made it so much easier when you have someone like her to assist. When you have an person who is kind and actual takes the time with it, you can rest assure the company have hired experience people to help. It shows with the time I spent with Ana. Thank you Ana I appreciate you.
I have called numerous times to inquire about getting my deposit back, and I got the run around. I moved out of my rent house in 2019 over a year ago and have never gotten my deposit back., I tried e-mailing and got the run around. Do not trust this company they wont give you back your deposit. They said they sent it but I never got it, I called numerous times and gave them my new mailing address and they never sent it. There is only one phone number with voice prompts that seem to direct you to different departments but all the calls go to the same place. They are not helpful at all. They kick you down the curb, never return your calls and don't answer e-mails. They are cheap because they rip every one off.Update: Thank you for responding to my post and thanks for resolving my issue, I have received my deposit back.
i actually like this company. had no issues for 4 years. no gimmicks and hidden costs. customer service is good too. some company charge you for a customer service call.
The worst energy company ever, If possible I would give zero stars. If you looking for one, avoid TriEagle at all cost. Here is why. I signed a contract with them on July 15th, but I only moved to my APT ( 1 Bedroom with 557 Sq Ft) on July 31st (so the energy usage for the first 15 days should be very low since no one was living there). So, I only stayed 13 days in my apt and they sent me a bill of $170. Yooh that's not normal. So, I started turning everything off and started spending the whole day at school and at work, with the intention of reducing the energy usage during the day. Well, today I received my second bill, $257 for a 1 Bed with 557 Sq Ft. How is this even possible?So, then I asked how much I needed to pay for the cancellation fee, and they told me $700. Like these people are not serious. From what I read the cancellation fee is $20/month in the contract.
ACTUALLY THIS WOULD BE A ZERO STAR IF I COULD, ALL THEIR PROMISES AND CONTRACTS SOUND GOOD UNTIL YOU GET TO THE FINE PRINT. BALANCE BILLING IS SOMETHING I HAVE ALWAYS DONE WITH OTHER ENERGY COMPANIES AND I HAVE NEVER HAD A PROBLEM, TRI EAGLE WANTS TO UPCHARGE ME 690.00 SINCE MY 12 MONTH BALANCE BILLING HAS ENDED. BUT MY CONTACT HAS NOT ENDED, EVEN IF I DO ANOTHER 12 MONTH BALANCE BILLING THEY WANT THE UPCHARGE AND I AM STUCK WITH THIS GOD AWFUL COMPANY FOR 2 MORE YEARS.. DON'T GET SUCKED IN!!! YOU WILL REGRET IT I PROMISE YOU THAT.
I had a 3 year contract with TriEagle Energy and it was great. However, when the contract ended, they didn't offer me any good rates, so I decided to switch. Twice I have tried switching and they take back my account. They falsely claim to the new company that I am cancelling my new service. I have changed providers many times, and I've never had this much trouble leaving. I have submitted a complaint to Public Utility Commission.
Pure trash!! Gouged me during the pandemic era! I lost my job so I was given a promise gift payment. The next bill I got from TriEnergy was tripled, higher than any bill I had ever had in the one year history. On top of that my laundry dryer malfunctioned so I was not doing laundry and that particular month I found a job. No laundry, and working after 3 months but my bill trickled up!? The usage went from 800s to over 1100!!! HOW!?!?! I called them and could not get any help, no supervisor ever call me back after the promise.
I have been very happy with the services I've received from TriEagle Energy! They have worked with me even those months that I wasn't sure I'd be able to pay my bill. Also, I'm also happy with the amount that I pay per Kilowatt. I can't see using any other Electricity company!
Not recommend... I switched service with them and today should active the service. From 8am to till now 12:30pm I don't have service and it's too hot and we have baby. I called them they told me service come between 2pm to 9pm. It's bad management they should manage that without that long gap. Its really sad I got contract 2 years and today first day. I wish I can cancel contract with them.
SCAM ARTIST COMPANY! We called July 9 to start service July 10 BUT found a better deal and called back MAYBE 2 hours later to cancel. No service should have started AT ALL but we get a bill for 4 days of service! The rep on the phone just keeps trying to say its OUR RESPONSIBILITY to pay it because they MISTAKENLY STARTED THE SERVICE! What a HUGE SCAM!
I switched to TriEagle from Direct energy. I have never had an electric bill over 200.00 with Direct. Not sure I had one for 200.00. My bill this month is over 300.00. I’m so upset. I just don’t understand.. I have gas heat and hot water so not all electric. My electric is set at same temp as usual and the rate is very close to previous.?
I just chatted with a customer service representative with some detailed questions about my account. The rep did a FANTASTIC job helping me! Was very fast, detailed, and knew exactly how to help find what I needed. Great job!
Difficult to use. Their automated phone payment system is confusing and does not work right. Too many issues. 18 minute hold. I had a question and the rep didnt let speak. They will speak over you. I am NOT keeping this company when I move.
TriEagle, can’t even connect the right meter to your apartment! Keep billing me for a meter that is not mine! I will pay whenever I have the right read of MY METER! Why would I pay for someone else’s electricity? Nobody wants to help me! Worse electricity company! I have reached out to the costumer care email, tried to talk to someone about it and NOBODY SEEMS TO UNDERSTAND THAT THEIR CHARGING ME THE WRONG METER! I also sent an email to their costumer care email Janaury 10th and I still haven't received anyone replying to my email and my concern. RUNNN! Don't get your electricity with them.
